Due to concerns around the coronavirus (COVID-19), and in accordance with health guidance from the CDC, WHO, and other health authorities, we will be suspending all customer facing aspects of the office of Total Highspeed Internet Solutions at both our offices in Nixa and Fair Grove MO. The health of our employees and our customers is of the utmost importance so, for the next 6 weeks, we will no longer be accepting payments in the form of checks or cash in person. You can continue to mail in your payments to
Po Box 1048
Nixa Mo, 65714
We encourage all customers to pay via our customer portal. This portal can be found at
You can log in to your account or create a new account to access all functions including payment. Our technical support staff is available to assist you with setting up your portal access and with any other technical questions you may have related to your service. Feel free to call us at
We will also be suspending the return or replacement of all equipment. If, after calling our tech support line, it is determined that you need new equipment, we will mail the new equipment that will be already configured. This will be mailed priority, overnight.
We thank you for your compliance and understanding in these new functions of our company. We hope and pray that this national situation passes without any further negative impact or loss of human life.